Thank you for shopping with Culinary Groves. This Shipping & Delivery Policy explains the shipping process, delivery times, and related information for orders placed on our website.
1. Order Processing:
Order Confirmation:
Once your order is placed, you will receive an order confirmation email containing details of your purchase.
Order Processing Time:
Orders are typically processed within 1 business day. Please note that this does not include weekends or holidays.
2. Shipping Methods:
Shipping Providers:
Culinary Groves partners with reliable shipping carriers to ensure the safe and timely delivery of your orders.
3. Shipping Costs:
Shipping Fees:
Shipping fees are calculated based on the weight of your order and the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.
Free Shipping:
Enjoy free shipping on orders above a certain amount, as specified on our website.
4. Estimated Delivery Times:
Standard Delivery:
Standard delivery times vary based on your location and the shipping method chosen. Estimated delivery times will be provided at checkout. To USA generally, Transit time is 3 to 5 working days.
Delays:
While we make every effort to deliver orders within the estimated timeframe, external factors such as weather conditions or unforeseen circumstances may cause delays. Culinary Groves is not responsible for such delays.
5. Order Tracking:
Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
Tracking Updates:
Please allow some time for tracking information to be updated by the shipping carrier.
6. Shipping Restrictions:
Delivery Addresses:
We deliver to physical addresses and P.O. boxes. Please ensure accurate and complete address information to avoid delivery issues.
International Shipping:
Currently, we do not offer international shipping.
7. Undeliverable Packages:
Return to Sender:
If a package is deemed undeliverable and returned to us, we will contact you to arrange for reshipment or issue a refund, minus shipping costs.
8. Contact Information:
If you have any questions or concerns regarding our Shipping & Delivery Policy, please contact our customer support team at [email protected].
9. Changes to this Policy:
Culinary Groves reserves the right to update, modify, or change this Shipping & Delivery Policy at any time. Changes will be effective immediately upon posting on the Website. It is your responsibility to review the policy periodically for updates.
Thank you for choosing Culinary Groves.
